
Please take note: If you are buying jewelry made from gold-plated pieces, they cannot get wet. If you have any more questions about this topic, you can email us and we will assist you as soon as we can. Our website shows you that your everyday wear can get wet, but some jewelry pieces cannot get wet. If you experience any shipping issues with your order, you may contact USPS directly and file a claim at Ī: Freshwater, such as from the rain, a river or lake.and the pool will not harm your piece. Stolen/lost packages are unfortunate, but we are not responsible for what happens to the package after it leaves our studio, as we have no control over it. If an order is marked as delivered, but the buyer didn't receive it, it is the buyer's responsibility to contact USPS to find the package.Any customs fees or taxes imposed by customs for an order are separate from the shipping charges and are not the responsibility of the seller. Please be advised that all items that are shipped internationally will go through customs, and therefore will have a description and price declared on the customs form.

Please consider this when placing your order. Shipping can take up to 15-30 business days, depending on the country, sometimes packages can get held up in customs, and delivery can take as long as 3-4 weeks. I do not refund lost international or even US orders due to the fact that once the package is released to the postal service! I appreciate your understanding.

Shipping is also charged separately to ship the necklace back to you. If you didn’t order the correct length and wish to change to a different length, please Conversations me for more details to see how I can help. I do not refund lost international or even US orders once the package is released to the postal service.please get in touch with me if you have any problems with your order.Customers are responsible for the return shipping costs.Unless I have made a mistake with your order. Custom hand stamped orders are final sales and cannot be returned/exchanged.
DROP CIRCLES EARRINGS UPGRADE
Purchase an upgrade for the difference or receive a refund for the difference in price depending. Exchange: If you’d like to exchange your piece, we’re happy to exchange any item within 30 days of delivery.

Within 15 days, I will be happy to offer a refund if necessary. If that's not the case, I'll gladly accept merchandise for return or exchange, provided it: I want you to be satisfied with CoCo Wagner Jewelry LLC purchases.
